Privacy Policy

1. Who we are

This website is operated by Addison Plant Ltd, Wilson Street, Thornaby, Stockton-on-Tees, TS17 7AR. You can contact us about this policy at enquiries@addisonplantltd.co.uk or on 01642 602 666.

2. What we collect

We only collect what we need to respond to you, run our business and keep this website working. This may include:

• Contact details you give us through our enquiry forms, such as your name, company, email address, phone number and message
• Information submitted through our HSEQ reporting forms by Addison employees and subcontractors
• Any information you choose to share when you email, call or message us
• Basic technical information recorded by our web server, such as IP address, browser type and the pages requested, which is used to keep the website secure

3. How we use it

We use your information to:

• Respond to your enquiries and provide advice and quotations
• Deliver and manage projects if we work together
• Record and investigate health, safety, environmental and quality reports
• Maintain the security and performance of this website

We don’t use your data to spam, retarget, or hand off to some third-party sales list.

4. Our lawful basis

We process personal information where it is necessary for our legitimate interests in responding to enquiries and running our business, where it is needed to enter into or perform a contract with you, and where we have a legal obligation, for example in relation to health and safety records.

5. Cookies

This website does not use advertising or analytics cookies and does not set any cookies to track you. If we introduce analytics in future, we will update this policy and ask for your consent where required.

6. Who we share it with

Your information is only shared with service providers who help us run this website and our email, such as our hosting provider, and only to the extent needed for them to provide that service. We never sell your personal information.

7. How long we keep it

If you become a client, we’ll keep your project files, name, and contact info for reference and ongoing collaboration. If not, we’ll delete any inquiry-related data after 12 months. HSEQ records are kept for as long as we are required to keep them by law.

We never hold on to anything longer than we need to.

8. Your rights

You can always:

• Ask us what data we have on you
• Request a copy of that data
• Ask us to correct or delete it
• Tell us to stop contacting you

To do any of that, just email us at enquiries@addisonplantltd.co.uk. If you are unhappy with how we handle your information, you can also contact the Information Commissioner’s Office at ico.org.uk.

9. Updates to this policy

We may update this page from time to time. If we do, we’ll post the changes here and update the “last updated” date below.

Last updated: October 2026